Privacy Policy

Who we are

The data controller for personal information collected through this website is Wired For Service. For privacy questions or requests, contact us via our contact form.

Information we collect

• Orders and checkout: name, email address, shipping address, order contents, amounts, and tax/shipping details needed to fulfill your purchase.
• Payment information: payment card or other payment method details are collected and processed by Stripe on our behalf. We do not receive or store your full card number on our servers.
• Contact form: name, email address, and message content when you write to us.
• Technical data: IP address, browser type, device information, and pages viewed, collected automatically through server logs and similar technologies.
• Analytics: we use Google Analytics to understand site usage. Google may use cookies and similar technologies as described in Google's privacy policy.

Payment processing (Stripe)

We use Stripe, Inc. and its affiliates to process payments, prevent fraud, and comply with financial regulations. When you pay on our site, Stripe may collect personal data including your name, email, billing and shipping address, payment method details, transaction amount, and device or activity information (for example through Stripe.js cookies and similar technologies used at checkout).

Stripe processes this information as our service provider to operate payment services for us, including authorization, fraud detection, loss prevention, authentication, and compliance. Stripe may also process data in the United States and other countries where it or its subprocessors operate.

You can read how Stripe handles personal data in Stripe's Privacy Policy. By completing a purchase, you acknowledge that your payment information will be processed by Stripe according to that policy and our instructions as merchant.

How we use information

• Process and fulfill orders, including payment, shipping, and customer support
• Send transactional emails related to your order (confirmations, shipping updates)
• Respond to contact form messages and pre-sale questions
• Detect, prevent, and address fraud, security incidents, and abuse
• Operate, maintain, and improve the website
• Comply with legal, tax, and accounting obligations

We do not sell your personal information. We do not use your information for promotional email unless you separately opt in where that option is offered.

How we share information

• Stripe - payment processing and related fraud and compliance services (see above)
• Email and hosting providers - to send messages and operate the site
• Carriers - name and delivery address needed to ship your order
• Professional advisers or authorities - when required by law or to protect our rights

Listings may also appear on eBay. Purchases completed on eBay are governed by eBay's policies, not this checkout flow.

Retention

We retain order and contact records for as long as needed to fulfill orders, handle returns or disputes, and meet tax, accounting, and legal requirements, then delete or anonymize them when no longer required. Stripe retains payment data according to its own policies and legal obligations.

Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure; payment card data is handled by Stripe using industry-standard security practices.

Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to processing. To make a request, contact us via our contact form. We may need to verify your identity before responding.

You can disable non-essential cookies in your browser. Essential cookies or similar technologies used by Stripe at checkout may still be required to complete payment.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Material changes will be posted on this page. Continued use of the site after changes means you accept the updated policy.